HELP DESK SERVICES

HELP DESK SERVICES

SW understands that for most businesses, establishing and maintaining an in-house Help Desk Call Center is an expensive and risky undertaking. Even with large enterprises, internal Help Desks often evolve into problem tracking rather than problem solving organizations. This results in higher costs per reported problem, low user satisfaction with IT staff, and reduced customer productivity. SW's Help Desk Outsourcing Support Services in Phoenix Arizona offer an affordable and effective Help Desk solution that can significantly improve IT service levels and enhance the value of your information network.

■	Hardware Replacement & Maintenance
■	Call Center Phone Support
■	Application Support
■	Operating System Support
■	Service Level Agreement
■	Onsite Computer Support
■	Help Desk Solutions
■	Help Desk Trouble Ticket System